Student Transportation of Eastern Ontario, in partnership with the Catholic District School Board of Eastern Ontario (CDSBEO) and the Upper Canada District School Board (UCDSB), began implementing unified bell times in September 2019, to facilitate a standard length of the school day.
Please refer to Bell Time Zone Map for September 2020 implementation, which includes the East/West Zone.
Elementary school bell times will occur between 9:15 a.m. and 9:30 a.m., while all secondary school bell times will occur at 8:00 a.m.
Please note that these changes represent the second phase of a three-year implementation schedule.
Bell time alignment supports consistent planning for families, the implementation of district wide learning opportunities for both CDSBEO and UCDSB and results in significant transportation related savings, without loss of transportation services to families.
Expanded learning opportunities within CDSBEO and UCDSB resulting from common bell times could ensure that high school students have a wider range of access to curriculum options offered by the boards regardless of their location.
Bell Time Hotline
STEO has set up a call centre that can be reached at 1-855-441-1589. it will be active as of May 11, 2020 and can assist parents in accessing online information and providing direction on where additional information resources can be found.
STEO and the boards offered seven interactive parent information sessions to provide information and address questions around bell time changes. A link to a recorded session is below.
Child Care Information
The boards recognize that changes in bell times may require families to make use of before and after school care services that they did not require in the past. To address these concerns, the boards have been actively working with parents and childcare operators to assess the need for additional support.
The annual survey of parents by individual schools concerning their need for childcare services has been aligned with the notice of bell time changes to allow parents to consider their own needs in light of the anticipated changes.
The information parents provide to the annual childcare survey is critically important to helping childcare operators to properly assess demand and plan accordingly for resources in the new school year. The online surveys are now closed.
If you have additional child care survey questions, the following is the Boards’ contact information:
Upper Canada District School Board:
Catholic District School Board of Eastern Ontario:
Child Care Subsidy Information
Some families may be eligible for financial assistance for their childcare needs through the municipality. Parents can learn if they are eligible for the assistance program by visiting the following websites:
Child Care Providers
We are encouraging all parents to ensure that their contact information is updated at their child(rens) school.
In order to be ready for September, we encourage all UCDSB parents to register at myfamilyroom.ca in order to receive notifications by email, and for CDSBEO parents should confirm that their contact information on file at the school is correct in order to receive information through School Messenger. Parents can also download the free STEO BusPlanner Delays App to their mobile phone to receive direct notifications specific to their child’s school.
Parents can visit STEO’s website at www.steo.ca and click on the School and Transportation Eligibility icon to verify your child’s eligibility for busing.
Detailed student transportation information, including pick-up/drop-off locations and approximate times, will be available commencing August 17, 2020 using the FIND MY BUS STOP tool on STEO’s website.