Welcome to the Student Transportation of Eastern Ontario


School Bell Time Changes 2020-2021

Yellow bell with Brown sign above it with Black writing of Bell Times

Student Transportation of Eastern Ontario, in partnership with the Catholic District School Board of Eastern Ontario (CDSBEO) and the Upper Canada District School Board (UCDSB), began implementing unified bell times in September 2019, to facilitate a standard length of the school day.

Please refer to Bell Time Zone Map for September 2020 implementation, which includes the East/West Zone.

Elementary school bell times will occur between 9:15 a.m. and 9:30 a.m., while all secondary school bell times will occur at 8:00 a.m.

Please note that these changes represent the second phase of a three-year implementation schedule.

Bell time alignment supports consistent planning for families, the implementation of district wide learning opportunities for both CDSBEO and UCDSB and results in significant transportation related savings, without loss of transportation services to families.

Expanded learning opportunities within CDSBEO and UCDSB resulting from common bell times could ensure that high school students have a wider range of access to curriculum options offered by the boards regardless of their location.

Bell Time Hotline

STEO has set up a call centre that can be reached at 1-855-441-1589.  it will be active as of May 11, 2020 and can assist parents in accessing online information and providing direction on where additional information resources can be found.

Get Connected

STEO and the boards are offering seven interactive parent information sessions to provide information and address questions around bell time changes.  with COVID-19 safety measures in mind, these sessions will be offered through a virtual platform and will require pre-registration.  As space is limited, please register for only one session.  Please choose the session which best represents your school’s region.  Where space is limited, participants may be assigned to a session with available space.  All info sessions will take place between 6:30 p.m. and 7:30 p.m.  You are encouraged to submit questions in advance when registering.
For support in completing the registration form contact 1-855-441-1589.

Gananoque, Brockville and Kemptville Regions:

Iroquois, Rockland, Vankleek Hill and Russell Regions:

A recorded session will be made available on this page for those who are unable to participate.

Child Care Information

The boards recognize that changes in bell times may require families to make use of before and after school care services that they did not require in the past.  To address these concerns, the boards will be actively working with parents and childcare operators to assess the need for additional support.

The annual survey of parents by individual schools concerning their need for childcare services has been aligned with the notice of bell time changes to allow parents to consider their own needs in light of the anticipated changes.

The information parents provide to the annual childcare survey is critically important to helping childcare operators to properly assess demand and plan accordingly for resources in the new school year.  Surveys can be accessed at the links below.  Please complete the survey unique to your school board by June 5, 2020.
For support in completing the survey contact 1-855-441-1589.

Links to Child Care Surveys

Child Care Subsidy Information

Some families may be eligible for financial assistance for their childcare needs through the municipality.  Parents can learn if they are eligible for the assistance program by visiting the following websites:

Child Care Providers

Stay Connected

We are encouraging all parents to ensure that their contact information is updated at their child(rens) school.

In order to be ready for September, we encourage all UCDSB parents to register at myfamilyroom.ca in order to receive notifications by email, and for CDSBEO parents should confirm that their contact information on file at the school is correct in order to receive information through School Messenger.  Parents can also download the free STEO BusPlanner Delays App to their mobile phone to receive direct notifications specific to their child’s school.

Parents can visit STEO’s website at www.steo.ca and click on the School and Transportation Eligibility icon to verify your child’s eligibility for busing.

Detailed student transportation information, including pick-up/drop-off locations and approximate times, will be available commencing August 17, 2020 using the FIND MY BUS STOP tool on STEO’s website.

Frequently Asked Questions